Why did they come to us?
Our client runs one of the most influential and longest-running international contemporary art galleries in the world. They needed a peer-to-peer secure WAN solution, so they contacted our dedicated network team.
What did they need?
Two office buildings had to be securely linked with an additional reliable LAN wireless network and ongoing support services.
airFiber® operates in both FDD (Frequency Division Duplex) and HDD (Hybrid Division Duplex) modes for unparalleled speed and spectral efficiency.
How did we help?
A dedicated account manager suggested a peer to peer WAN solution (tapping into the knowledge base of our dedicated networking solutions team). MR provided a reliable and secure radio Wi-Fi point-to-point solution capable of up to 23km range, which adequately met our client's needs.
Internally we provided a high-end managed Wi-Fi solution that has proved itself time and again with many other clients.
MR provide a contract that would cover them for remote support of their Mac systems. The remote support would mean our tech team could log on to our client's systems remotely to make diagnosing any problems straightforward.
What were the benefits?
Since the changeover, our client has seen a flawless service. The building-to-building link and internal Wi-Fi has allowed their offices to combine forces externally due to the high performance of the peer-to-peer network and internally due to the reliability of our supported solution.
Crucially, they've also made a saving against their support budget following the install.
"Working with MR has been a great experience. I've had peace of mind knowing the business has engineers that are just a phone call or email away and not a ticketed support platform like many competitors."