iPhone repairs
General information • iPhone • iPad • Mac • Apple Watch • iPod and others
All prices include VAT. Initial diagnosis is free. Please read terms and conditions below. Go here for more general information about repairs.
Same day screen repairs
Important message: all iPhones which we process with same day screen repair, will need to be erased completely before the attempted repair. This is due to regulations we have from the repair service provider.
Same day screen repair is available for iPhone 5 and later. Prices and terms below. We don't charge any premium for the quick turnaround.
Note that you have to bring your iPhone for the screen repair before noon, or before 10:30 on Saturday. This repair service is strictly the screen and if other issues are found (liquid ingress, damage to other parts), the repair could be rejected or delayed.
Battery repairs
If your iPhone 6s is misbehaving, please check your serial number at Apple's page - you may be eligible for a free battery replacement.
Apple reduced the price of an out-of-warranty iPhone battery replacement to £25 for anyone with an iPhone 6 or later (including SE) (available worldwide until December 2018).
For another phones, or power issues, we’ll give you the repair price after we determine the cause.
Apple is continuing to increase inventory levels for iPhone replacement batteries. However, some battery parts may be in short supply temporarily.
Prices
Repair prices are much lower or free with AppleCare+. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.
| Out-of-warranty battery replacements | |
|---|---|
| eligible iPhone 6s (check) | £0 |
| eligible iPhone SE, 6, 6s, 7, 8 (and their Plus variants) and X (through December 31, 2018) | £25 |
| eligible iPhone Xs, Xs Max and XR | £65 |
| other iPhones | £80 |
| iPhone replacements | |
| iPhone Xs Max | £600 |
| iPhone Xs, X | £550 |
| iPhone 8 Plus | £400 |
| iPhone 8, iPhone 7 Plus | £350 |
| iPhone 6s Plus, 6 Plus | £330 |
| iPhone 7 | £320 |
| iPhone 6s, 6 | £300 |
| iPhone SE, 5s, 5c, 5 | £270 |
| AppleCare+ (any iPhone) | £79 |
| Screen replacements - same day | |
|---|---|
| iPhone Xs Max | £330 |
| iPhone Xs, X | £290 |
| iPhone 8 Plus, 7 Plus, 6s Plus | £170 |
| iPhone 8, 7, 6s, 6 Plus | £160 |
| iPhone 6, SE, 5s, 5, 5c | £140 |
| AppleCare+ (any iPhone) | £25 |
| iPhone services | |
| No Fault Found (out of warranty) | £29 |
| Software Fix | £29 |
Terms and conditions
Warranty covers a defective battery, but it doesn’t cover wear from normal use. If you have AppleCare+, we'll replace your battery at no charge if it retains less than 80 percent of its original capacity.
Depending on part availability, our turnaround is the same day to three days. We can change iPhone batteries of iPhone 6 and 6s in approx. two to three hours. Screen repairs take ca five to six hours. We need to order other parts, but they usually arrive the next day in the afternoon.
In certain circumstances we will need to replace the whole device, so make sure to backup your device before you bring it for repair. It happens rarely, but we still need to mention it.
Find my iPhone must be disabled (if running iOS 10 and later, you need to sign out of iCloud as well) for any repairs. It is a requirement from Apple and not doing so will delay your service.
The phone must be unlocked and activated to run diagnostics. If you erased all content and settings, please set up the device as the new iPhone or iPad with no PIN so we can access it. Do not forget to remove your SIM. Please see more in our Before you come in article.
Unfortunately, we don't have a capacity to offer a loaner phone at the moment.
