iPhone repairs

General information • iPhone • iPad • Mac • Apple Watch iPod and others

All prices include VAT. Initial diagnosis is free. Please read terms and conditions below. Go here for more general information about repairs.

Erasing your data

Important message: All iPhones which we process will need to be erased completely before the attempted repair. This is to protect your data and a requirement in order to carry out the repair.

Find my iPhone must be disabled for any repairs, too. It is a requirement from Apple and not doing so will delay your service.

Please see more in our Before you come in article.

Same day screen repairs

Same day screen repair is available for iPhone 5 and later. Prices and terms below. We don't charge any premium for the quick turnaround.

Note that you have to bring your iPhone for the screen repair before noon, or before 10:30 on Saturday. This repair service is strictly the screen and if other issues are found (liquid ingress, damage to other parts), the repair could be rejected or delayed.

Battery repairs

If your iPhone 6s is misbehaving, please check your serial number at Apple's page - you may be eligible for a free battery replacement.

Apple reduced the price of an out-of-warranty iPhone battery replacement to £25 for anyone with an iPhone 6 or later (including SE) (available worldwide until December 2018).

For another phones, or power issues, we’ll give you the repair price after we determine the cause.

Apple is continuing to increase inventory levels for iPhone replacement batteries. However, some battery parts may be in short supply temporarily.

Prices

Repair prices are much lower or free with AppleCare+. Not sure if you’re covered? Check if you have AppleCare+ by entering your iPhone serial number.

Out-of-warranty battery replacements  
eligible iPhone 6s (check) £0
eligible iPhone SE, 6, 6s, 7, 8 (and their Plus variants) and X and XR (through December 31, 2018) £25
eligible iPhone XS, XS Max and XR £65
other iPhones £80
iPhone replacements  
iPhone XS Max £600
iPhone XS, X £550
iPhone XR, iPhone 8 Plus £400
iPhone 8, iPhone 7 Plus £350
iPhone 6s Plus, 6 Plus £330
iPhone 7 £320
iPhone 6s, 6 £300
iPhone SE, 5s, 5c, 5 £270
AppleCare+ (any iPhone) £79
Screen replacements - same day  
iPhone XS Max £330
iPhone XS, X £290
iPhone XR £200
iPhone 8 Plus, 7 Plus, 6s Plus £170
iPhone 8, 7, 6s, 6 Plus £160
iPhone 6, SE, 5s, 5, 5c £140
AppleCare+ (any iPhone) £25
iPhone services  
No Fault Found (out of warranty) £29
Software Fix £29

 

Terms and conditions

Warranty covers a defective battery, but it doesn’t cover wear from normal use. If you have AppleCare+, we'll replace your battery at no charge if it retains less than 80 percent of its original capacity.

Depending on part availability, our turnaround is the same day to three days. We can change iPhone batteries of iPhone 6 and 6s in approx. three hours. Screen repairs take ca five to six hours. We need to order other parts, but they usually arrive the next day in the afternoon.

In certain circumstances we will need to replace the whole device. It happens rarely, but we still need to mention it. As we only work on erased devices, make sure you back them up first.

Unfortunately, we don't have a capacity to offer a loaner phone at the moment.

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